Privacy Policy

Last updated: February 6, 2026

This Privacy Policy explains how FlowGate ("we," "our," or "us") collects, uses, and protects your information when you use our software platform and services (the "Service").

1. Information We Collect

We may collect:

Personal information

  • Name
  • Email address
  • Phone number
  • Organization or business name
  • Account login information

Usage information

  • Device and browser type
  • IP address
  • Activity and log data inside the platform

Payment information

  • Payments are processed by Stripe.
  • We do not store your full card number.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide and operate the software
  • Process payments
  • Improve our platform
  • Communicate with you
  • Prevent fraud and misuse

3. Payment Processing (Stripe)

All payments made through FlowGate are securely processed by Stripe.

We only receive limited payment-related information such as:

  • payment confirmation,
  • transaction ID, and
  • billing status.

We do not collect or store full credit or debit card details on our servers.

4. How We Share Information

We do not sell your personal information.

We may share information only with:

  • Stripe (to process payments)
  • hosting and infrastructure providers,
  • service providers that help operate our platform, and
  • legal authorities when required by law.

5. Data Security

We use reasonable security measures to protect your information. However, no system can be guaranteed to be 100% secure.

6. Data Retention

We keep information only as long as needed to operate the Service and meet legal obligations.

7. Your Rights

You may request to:

  • access your data,
  • correct your data, or
  • delete your account.

8. Children's Privacy

FlowGate is intended for organizations and authorized users. We do not knowingly collect personal information directly from children.

9. Third-Party Services

Our platform uses third-party services (including Stripe). Their handling of data is governed by their own privacy policies.

10. Changes to This Policy

We may update this policy at any time. The "Last updated" date will be changed when updates are made.

11. Contact Us

FlowGate

Email: support@flowgate.com